Discount Code FAQ
Copy the discount code from the product page,and then apply the discount code at check out.
No.Discount codes cannot be combined.Only one code can be applied per order.
1) The discount code is not applicable to the specific items you want to buy
2) The discount code wasn't entered correctly
3) The discount code has expired
4) The discount code is not from Novsight's official website
If you have any questions,please feel free to reach out to our customer service team:service@novsights.com
Color Model: Balck
Vehicle Service Type: Tesla Model Y
Material: TPE(Thermoplastic Elastomer)
Position: Front
Item Weight: 5.5KG
Package Dimensions: 33.5 x 23.5 x 10 inches
Applicable Models: 2019Tesla Model Y, 2020Tesla Model Y, 2021Tesla Model Y, 2022Tesla Model Y
We offer free standard shipping to the continental United States, (excluding the continental United States and small islands), Canada, Australia and the United Kingdom (There is no minimum order amount, and shipping is free for purchases in these regions). But, expedited express service requires additional charges
Shipping costs for other countries and regions are calculated at checkout based on the weight, dimensions and destination of the items in your order. (Details of destination shipping costs and timeliness are at the bottom of this page)
Order processing time is within 48 hours (working days). Legal holidays will be postponed later.
Please check the following shipping details for delivery time. Different countries and regions have different delivery times. You can also check it on your checkout page and the order page after placing the order.
We support expedited express service (FedEx/DHL/UPS or others, we will arrange the best option according to your address), but you need to charge extra shipping fee. The specific fee is based on the weight and size of the items in your order. And destination calculations.
The shipping address should be an actual and specific address in English, no longer than 25 characters. Additionally, we do not ship to PO Boxes.
For the Roof Top Tent and Awning Tent, the Shipping to Alaska State and countries/area outside the continental United is currently not supported, thank you for your support and understanding.
If the goods are out of stock, we will immediately confirm with you which goods are in stock before shipping, and send the remaining goods when they are in stock, or provide you with other satisfactory solutions after consensus.
Our delivery warehouses are mainly located in China, the United States and the United Kingdom. We will choose the best way based on the inventory of the product and the destination of the order. We currently do not accept shipments from designated warehouses
At present, except for the United States, Canada, and Australia, which do not require tariffs, other countries are required to impose tariffs. But sometimes, some customers may receive customs duties or customs invoices from their home country's customs agency. If you have any questions, please consult the local customs agency in your country before placing an order and confirm that it is acceptable before placing an order.
If you have any questions about the shipping policy, please contact our official customer service email: service@novsights.com and we will help you solve the problem.
Note: Our website does not charge any customs fees. Duties are determined by your country's customs policy, so please understand your country's customs policy
Please click and check the form in this page: Shipping Fee
We stand behind the quality of our products and offer a limited warranty on our products, including LED bulbs, floor mats, LED light bars, headlights, small lights, rooftop tents, side tents, camping lights, camping light tripods, etc., but does not include decoders, accessories, gifts, snaps, clothes, hats, mobile phone holders, etc. The warranty covers any defects in materials or workmanship under normal use during the warranty period.
Warranty period
Different products have different warranty periods, as follows:Warranty coverage includes:
Note: All defects and submissions within the warranty period are at the sole discretion of the Novsight Customer Service Team and will determine whether a fair and/or reasonable resolution is provided.
Warranty does not cover
The following specific situations are not eligible for warranty:
Warranty application steps
If there is a problem with your product during the warranty period, please follow the steps below to apply for warranty service:
Contact Novsight customer service via email ( service@novsights.com ) or phone (1-888-862-9850) for product issues.
Please provide the following information:
1. Screenshot of your order information
2. Pictures or videos of defective items
For orders where the product is car lights, the after-sales barcode of the product needs to be provided.
After checking and confirming the problem, we will propose a specific solution within 2-3 working days.
Thank you for choosing Novsight products, we will wholeheartedly provide you with quality service. If you have any questions or suggestions about our warranty policy, please feel free to contact us.
This product is rated 5.0 of 5.0 stars.
It has received 10 reviews.
No, Dear, the floor mats for car only Available in the US.
It depends on where you are. We will process shipments within 48 hours. (Except weekends)
The tracking number will be sent to you via email after the items are shipped. You can also sign up a Novsight account for convenient checking your order.
We do not charge tax on the store. The specific consumption tax will be different depending on your country and region. Only for US/CA/AU orders, we have included product tax.
This product is rated 5.0 of 5.0 stars.
It has received 10 reviews.
