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FAQ
How to choose the lights for my vehicle?
Enter the information of your car in the search tool, and you can find what you want.
Questions about products
What is the wattage and lumens of the light?
The wattage and the lumen value of each lamp are different, please check the product specifications
What is the warranty of the product？
We provide you with a warranty of more than one year, please rest assured to buy. Please check the product details for the warranty of specific products.
When I need to replace my headlight?
When the original bulbs damaged,not clear or you find the current lightness are lower than your expectations.
The filament inside an incandescent bulb or halogen bulb is the weak link. It operates at extremely high temperature, and is brittle. Over time, the filament will thin and eventually break. Excessive vibration (like driving on extremely rough roads) may also cause the filament to fail prematurely. Rocks kicked up by traffic can also break out a headlight if it penetrates the outer cover and hits the bulb inside. Electrical faults in the headlight wiring, connectors, relays or lighting control module may also prevent a headlight from working.
Should I replace both headlights at the same time if one has burned out?
Yes. Both headlights have the same number of hours of use, so if one headlight has burned out the other headlight is probably near the end of its life too.
Do LED headlights run hotter or cooler than halogen headlights?
It depends where you make the temperature measurement. The temperature of the tungsten filament inside a halogen headlight is around 4600 degrees, while the surface of the bulb itself may be 160 degrees F or higher. It's certainly hot enough to burn your fingers! By comparison, the front surface temperature of a LED headlight may only be half as much at 70 to 80 degrees F. But the backside of the LED where the electronics and heat sink are located may be as hot as 100 to 200 degrees F
How long do the LED headlights last?
LED headlights have no filament or glass bulb and will last tens of thousands of hours, which is usually the life of the vehicle.Novsight led can last for 5,000-100,000 hours depends how much night driving.The life of the average halogen headlight is about 4-6 years. It depends how much night driving you do and how many hours the headlights are used (day or night). HID headlight bulbs do not have filaments so they are much longer lived (10 years or more)
What are fog lights?
Fog lights are yellow tinted lights that cut though fog and haze better than white lights during rainy, damp weather. Yellow light actually produces less reflection and glare than white or bluish light when there is a lot of moisture in the air
What are daytime headlights?
Daytime headlights are headlights that remain on when ever the vehicle is driven, day or night. To extend bulb life, daytime headlights may be run at 50 percent of normal brightness. The purpose of daytime headlights is safety by making your vehicle more visible to other drivers and pedestrians.
Are headlight bulb upgrades worth the money?
It depends what you want. If you do a lot of night driving and are tired or replacing bulbs more frequently than usual,If you want better nighttime visibility, there are bulbs that offer a brighter, whiter light output. Buy a pair of long life bulbs like novsight led headlights is a perfect choice for you
Why can't I finish the order on the checkout page because of the address?
There are two reasons. The transportation company we are cooperating does not support the delivery of your country, or the products you buy have no inventory in your country.
Can you deliver to my country?
Yes, We ship all over the world. Depends on the country or region you are in, and will be added at checkout. If you can't finish your order for the reason of address, it is not supported at present.
Do you charge sales tax? How much is sales tax?
We do not charge tax on the store. The specific consumption tax will be different depending on your country and region.
What is your delivery time？
After you place an order, we will ship for you within 48 hours. Except on weekends or holidays. The delivery time of different countries is different.
What is the tracking number of my order？
The tracking number will be sent to you via email after the items are shipped. You can also sign up a Novsight account for convenient checking your order.
What is your refund policy？
We support the refund and exchange of quality issues within 45-day. For details, please consult our customer service or check our refund and return policy.
How secure is my personal information?
We will respect and protect your personal privacy and guarantee that you will not disclose your personal information as any third party, please don’t worry.
There is no answer I want here.
Please contact our customer service, just click directly on the small icon in the lower right corner, or email to us service@novsight.com
