SMS Policy

NOVSIGHT SMS Terms and Conditions

Welcome to NOVSIGHT's SMS service. By subscribing to NOVSIGHT’s SMS updates and notifications service (hereinafter referred to as the "Service"), you agree to comply with the following terms and conditions. Please read these terms carefully to understand your rights and obligations.

1. Service Description

By subscribing to NOVSIGHT’s SMS service, you will receive the following types of messages:

• Product Promotions and Discounts: Information about NOVSIGHT products and services, including promotions, discounts, and limited-time offers.
• Order Updates and Shipping Notifications: Information regarding your order status, shipping updates, and other relevant logistical details.
• Marketing Events and Special Announcements: Notifications about upcoming or ongoing events, brand collaborations, and news updates from NOVSIGHT.
• Customer Support and Alerts: Reminders and updates related to your account or services.

You agree to receive these messages unless you choose to opt out.

2. Consent to Receive SMS

By providing your phone number and subscribing to NOVSIGHT’s SMS service, you agree to receive automated SMS messages from NOVSIGHT. These messages may be sent via an auto-dialing system or automated message delivery technology, and they may include marketing-related content such as promotional offers and order updates.

• SMS Frequency: Based on your subscription, you will receive regular messages as needed. The frequency of messages depends on the type of content you’ve opted to receive. For example, you may receive messages daily or weekly.

3. Opting Out (Stopping SMS)

If you no longer wish to receive SMS messages from NOVSIGHT, you can opt out by:

• Replying with "STOP": Reply to any message from NOVSIGHT with "STOP" to unsubscribe. After opting out, you will no longer receive SMS updates from NOVSIGHT unless you choose to resubscribe.
• Customer Support: You may also unsubscribe by contacting our customer support team via phone or email.

Note: Unsubscribing will not affect any other services or transactions you have with NOVSIGHT, but you will no longer receive SMS updates or notifications.

4. SMS Fees

Receiving NOVSIGHT SMS messages may incur standard message and data rates, depending on your carrier and mobile plan. Please check with your mobile service provider for any applicable fees and ensure you are familiar with your plan’s SMS terms.

5. Privacy Policy

We are committed to protecting your personal privacy. NOVSIGHT collects and uses your personal information solely for the purpose of providing the SMS service and communicating with you. We do not sell your information to third parties, but we may share information with our partners to provide services related to the SMS program.

• Data Collection: We collect your phone number and any interactions you have with our SMS service, including responses and opt-out requests.
• Use of Information: We use this information to improve our SMS services, fulfill your requests, and ensure service compliance.
• Data Protection: We take appropriate technical and organizational measures to safeguard your personal information and protect it from unauthorized access or data breaches.

For more detailed information, please refer to our full Privacy Policy here: [Privacy Policy Link]

6. Legal Compliance

NOVSIGHT’s SMS service complies with the Telephone Consumer Protection Act (TCPA) and other applicable laws in the United States. By subscribing to our SMS service, you agree to comply with all applicable laws and consent to the use of your information as outlined in these terms.

• SMS Marketing Compliance: We only send promotional messages to users who have explicitly agreed to receive them.
• User Data Protection: We ensure the safety of your information and comply with all relevant data protection and privacy regulations.

7. Changes and Termination

NOVSIGHT reserves the right to modify or terminate the SMS service at any time. If we make any changes to these terms, the updated terms will be communicated to you via SMS or email, and will be posted on this page. You may opt out of receiving further SMS messages at any time.

8. Disclaimer

• Service Interruptions: We strive to ensure the stability of the SMS service, but we do not guarantee that the service will always be uninterrupted or error-free.
• Limitation of Liability: To the fullest extent permitted by law, NOVSIGHT is not liable for any direct or indirect damages resulting from your use of the SMS service.

9. Contact Information

If you have any questions or concerns regarding our SMS service or these terms, please contact us using the following details:

• Customer Support Phone: 1-888-862-9850 (Mon–Fri, 9 AM - 5 PM PST)
• Customer Support Email: service@novsight.com

10. Governing Law and Dispute Resolution

These terms are governed by the laws of the United States. Any disputes arising from or related to these terms will be resolved in the appropriate courts. By using the SMS service, you agree to comply with all applicable laws and submit to the jurisdiction of the courts in the United States.

Last updated: January 2025